Visit our established sister site, the Enid Hutt Gallery, quality assured.
Details:
Made in the UK, flat art deco offset design mirror using bevelled glass. Mounted on a silver backing. Item comes ready to hang.
Products qualify for Free UK Delivery on orders over £150. Orders below £100 are usually sent via Royal Mail. Normally a First Class service which usually takes a few days. When ordering please give us as much information as possible. For example: a suitable delivery date, if the items can be left with a neighbour or even some directions if its difficult to find. If we are using a courier then we prefer to delivery on a day which is suitable to you, we may contact you to confirm delivery date. Most of our items available are 'In Stock' but due to many factors we can run out and delivery from our suppliers is 2 - 5 weeks depending on availability. If the item is displayed as 'Available to Order' it will be available in the 2-5 week bracket and we will confirm availability within 24 hours or placing order. If you are unavailable when our delivery partner tries to deliver your order, they will usually try to deliver again the next working day or they will post a card to offer you a collection from a local collection point. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you will be required to cover any extra costs incurred.
All quoted delivery prices are for most UK addresses. Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (KA, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE) will incur additional charges and may also experience delivery delays; morning and Saturday deliveries are optional and will also incur additional charges.
When receiving your parcel please mark the item as 'UNCHECKED' in case of any internal damage or if there is any apparent damage to the outside of the parcel.
**If the contents are damaged, please notify us within 2 days** Otherwise we will be unable to claim from our carriers and you will be left with a broken or damaged item.
If you have a problem or if the item is damaged, please contact us as soon as possible by Telephone: 01592 643227 or email sales@mirror-shop.co.uk
All parcels are sent fully insured.
When ordering please contact us to ask if the item is in stock - our stock changes daily and some items which are out of stock can have a 4-6 week lead time.
Before contacting us to see where your order is please bear the indicative dispatch timelines below in mind and if you want further details please email sales@mirror-shop.co.uk
Naturally we will try and get your order to you as soon as possible. Dates below relate to 'In Stock' items.
Small Sized Mirrors |
Sent on a next day service and wrapped appropriately. Please allow for extra fragile items to be wrapped and despatched. |
1 - 2 working days |
Medium sized Mirrors |
We may use a fragile carrier for these items which can take a little longer to get to you. Please allow for extra fragile items to be wrapped and despatched. |
2-5 working days |
Large and Fragile Mirrors | Large and fragile mirrors are always sent using our fragile carrier. In most cases it may take up to 5-10 working days. Our fragile carrier collects from us on a Monday or Tuesday and delivered to you the same week or the following depending on where you are located. |
5+ working days |
You can upgrade your delivery service at the checkout and this will mean that we give your item our special attention, rush it to the top of the pile and put it on our Courier Next Day service. This doesn't guarantee you will have it the day after you order but we will do everything we can to make it happen. You can also add a Saturday delivery to your order if preferable. Should you have more specific postage requirements please give us a call on 01592 643227
We will endeavour to meet all special requests for deliveries however it may not always be possible due to our Couriers own policies
Any orders placed before 12pm Monday to Friday will be sent as soon as possible and items ordered after that time or at the weekend will usually be sent at the beginning of the next working day. We will try our best to get your items out sooner but this depends on how busy we are.
PLEASE READ Do not sign for goods if you are unsure of the condition of the goods inside. When receiving your order please check the goods on delivery or mark the consignment note as **goods unchecked**
If an item looks damaged then it should be refused. DO NOT SIGN FOR DAMAGED BOXES OR MAIL BAGS. Failure to follow these instructions could mean that you end up with a damaged item and be unable to claim for them. The signature box that the driver will be asking you to sign confirms that you are happy with the condition. Please mark it as DAMAGED PACKAGE if there is any sign of damage to the outer packaging at all. Goods should always be checked in front of the delivery representative.
Returns are accepted and must be reported within 5 days of reciept of goods. Returns can only be accepted if the item has been unopened and have not been used or hung on the wall.
Damages must be reported within 2 days of reciept of goods.
Once you have reported the damage or return and have agreed a collection day and whether you would like a refund or replacement, we will uplift it using our courier on the day requested. If the item is damaged please use the original packaging to re-package the item and address it to our main gallery address:
Mirror-Shop.co.uk
27 St Clair Street
Kirkcaldy
Fife
KY1 2QF
We will then do the rest and refund your funds or replace the item, which will be confirmed by either email or telephone. We do not charge a re-stocking fee but do kindly ask for the return postage cost. If your item is faulty we will provide an uplift and replacement free of charge.
**Please note that if you destroy or throw out the original packaging then we cannot collect the mirror from you and therefore you will have to arrange the return shipping yourself and you will be liable for any return costs and also liable for any damages which may occur due to damage in transit. We use a special packing method and materials to reduve the chance of damage in transit and if you throw out the packaging then it will be very difficult to get it back to us in one piece.
Any unwanted items must be sent back at the customer's expense in original packaging and condition. If you wish us to give you a quote for this please send us an e-mail, otherwise return the goods to:
Mirror-Shop.co.uk
The Enid Hutt Gallery
27 St.Clair Street
Kirkcaldy
Fife
KY1 2QF
Telephone: 01592 643227
If you are unhappy with the goods received we will refund them if they are sent back at the customer's expense in new resaleable condition within 7 working days along with the original receipt.
We suggest for your own protection you use 1st class registered post.
Any refunds will be issued once we have received the goods, in their original condition. This refund only includes the total of goods sent not the delivery charge.
We will not charge a restocking fee for returned items.
Any goods with manufacturing faults on arrival will be replaced or refunded.
This does not affect your statutory rights.
Security (SagePay formerly Protx)
We use the industry leading internet payment company SagePay to protect your card details and protect us from fraud. The following security systems are used.
Transaction security: All transaction information passed between merchant sites and the SagePay VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from SagePay are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing you pass to the SagePay servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.
Encryption and Data Storage: All sensitive data is secured on SagePay using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and banking authorities to ensure it remains so.
Links to banks: SagePay has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.
Employee access: No individuals within The Mirror Shop or SagePay are able to decrypt transaction information or cardholder data. Our systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your transaction information and customer card information is secure even form our own employees because our systems never display the full card numbers, even on administration screens.
Security (PayPal)
We use the industry leading internet payment company PayPal to protect your card details and protect from fraud. PayPal are more secure than direct online payment with credit cards with an industry-leading loss rate is less than 0.5%. With PayPal, you also have extensive protection against fraudulent transactions from your account. For example:
Industry-leading fraud prevention expertise is just one of the reasons PayPal is a safe way to pay online. PayPal uses proprietary technology and constantly innovates to monitor transactions and maintain a secure payment system.
To help you keep track of your account activity, PayPal sends an email confirmation of every account transaction.
Privacy: PayPal keep your information safe. We will never actually see your bank or credit card details, they are passed in a highly secure way directly to PayPal for processing.
For more information visit www.paypal.co.uk